NailChateau

• —At least 48 hours' notice required
• —You may reschedule once only
• —Same-day cancellation: 50% of remaining balance charged
• —No-show: full amount charged + possible ban
• —Deposit is always forfeited on cancellation

• —Come with bare natural nails unless removal is booked
• —Book soak-off add-on if you already have product on
• —Will not work over other technicians' sets
• —Send a photo first if nails are damaged or badly bitten
• —Arrive with clean dry hands — no oils or moisturiser

• —No monetary refunds under any circumstances
• —Contact within 72 hours if something isn't right
• —Valid issues corrected free of charge
• —Emergency same-day: +£10 fee — message first

Absolutely obsessed with my nails. The attention to detail is like nothing I've experienced before — every set looks expensive and lasts weeks.

I came in for a simple gel set and left feeling completely pampered. The studio is beautiful, the artist is wonderful. I won't go anywhere else.

My nail art was more beautiful than anything I've seen online. She listened to exactly what I wanted and made it even better. Absolutely incredible.